Archive for the 'bugs' Category

CleVR Stitcher update fixes Sony support

Friday, May 23rd, 2008

The CleVR Stitcher uses EXIF tags embedded in the source images to calculate how the images should be warped before stitching. There is a hopeless lack of standardisation in these tags, so we have to use several different techniques to support photos from different camera manufacturers. Sony is the worst, as they do not provide enough information to enable us to make the calculation. This means that we have to use a different method to make an educated guess. However, a bug in the previous version of the Stitcher meant that Sony images would not stitch at all. Thanks to a bug report by user benbreeze this is now fixed. I have also fixed another bug in the self-updater. You can upgrade to the new version here.

Amazon S3 outage

Friday, February 15th, 2008

All of the panoramas on CleVR, as well as swfs and thumbnails are hosted on Amazon’s Simple Storage Service (S3). This has always been very reliable for us, but today they’ve been having a major outage. Currently it has been down for around 90 minutes, and they’re not giving an estimate of when it will be fixed. We have moved everything to our other servers, so things should be working fine. However, some people may experience issues where the old DNS information has been cached by their servers. Please bear with us, and it should update within an hour or so. Of course, if Amazon fix it then it will start working before that.

For those who are interested, the status information from Amazon can be found here.

If this image works, then Amazon s3 is working again:

Update 1510 UTC: Seems it’s all up again now. We’ll switch back to S3 in a bit when we can be confident it’s staying up.

Panorama upload problem resolved

Wednesday, September 12th, 2007

Earlier today, new panorama uploads were not working. This is now fixed. Sorry for the inconvenience!

Miscellaneous bits of all things panoramic, stitched together by the people from CleVR: the best way to stitch and share panoramic photos.