Support and discussion

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Are you having problems with CleVR? Do you have a suggestion? Maybe you want to discuss an aspect of the CleVR service or panoramic photography. Just type your question or comment in the box on the right, or see if you can find an answer from the list of recent topics.

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If your problem is that you can't stitch photos, I'm afraid there's not a great deal we can do. We are working to make improvements to the stitcher, but we're limited in what we can do to help with individual cases. Some photos stitch better than others, and some fail entirely. This depends on a lot of subtle factors, primarily the way the photos were taken. However, a good place to start is to make sure that you have the photos in the correct order, and that you haven't resized them before loading them into the stitcher. If you don't have any luck, you might like to try other stitching software. You can still upload the finished results to CleVR in order to share them.

If you don't find the answer to your question you can post it to our customer support community, where another user or a CleVR staff member can answer it. We monitor and try to respond to all discussions quickly.

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