The specialist in telecom infrastructure VolkerWessels Telecom (VWT), knows better than anyone how to build and maintain communication networks and keep them reliable and available. For the execution of construction projects, affiliated subcontractors can purchase materials from VWT at competitive prices via the web counter.
An Interview with Willem de Vriend, IT architect at VWT.
'' CLEVR realized a flexible and agile web counter that streamlines our purchasing and sales process. Simultaneously with the development of the web counter, the starting signal for innovation was given. ''
To realize the cost savings towards contractors, the combination of service orientation and efficiency is of great importance. It was precisely these points that were unsuccessful, Willem de Vriend, IT architect at VWT, explains: “The web counter was based on a custom layer in our erp system. Although it was stable, it was also rigid and limited in modern application.
The purchasing and sales process also involved quite a bit of manual work, time, and error sensitivity. VWT to develop a new web counter with the required flexibility and maneuverability. It was able to pick up functional wishes from the business IT department itself. Besides, VWT wanted to further automate the processes to increase the quality of service to customers
VWT called in CLEVR because of its expertise in the field of the Mendix platform, the working method, and understanding of the business. Willem says: “Within VWT we are dealing with large volumes, complex processes, and an existing ERP system that must feed the new solution. CLEVR showed to fathom the processes and understand the ERP logic. Besides, she promised a development speed that appealed to us very much. Finally, the cultural fit between the companies was also a factor in the selection process. ”
CLEVR showed to fathom the processes and understand the ERP logic. Besides, she promised a development speed that appealed to us very much. Finally, the cultural fit between the companies was also a factor in the selection process.
During the development of the web portal, we worked based on Agile. This method brought an unprecedented speed of application development to the organization. Moreover, because of this approach, the business is involved in the development process so that the final solution meets their wishes well. “The purchasing department now has to perform far fewer actions to process a sales order.
The subcontractors benefit from an improved user experience of the new web portal. Because we have automated manual actions, we have improved efficiency and reduced the chance of errors. CLEVR realized a flexible and agile web counter that streamlines our purchasing and sales process. At the same time, new possibilities are now being considered. Technology is no longer a delay factor. The development of the web counter has given the go-ahead for even more innovation ”, Willem concludes.
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